Shipping policy

At Heroforce, we believe a great watch should arrive effortlessly — so we've made our shipping process smooth, straightforward, and worry-free. And yes, shipping is always complimentary.

Shipping Cost
We're happy to provide free shipping on all orders — no added charges, no unexpected costs at checkout. Just your new timepiece, on its way to you with care.

Where We Ship
We ship to the United States and to select international destinations, with every order carefully handled and promptly dispatched. Available destinations are shown at checkout.

Processing Time
Orders are packed and dispatched within 1 business day — already counted within the delivery estimates below. Our order cut-off is 2:00 PM Eastern Time, Monday–Friday; orders placed after that, on weekends, or on holidays begin processing the next business day. Once your parcel is set to go, we'll send you a tracking link so you can follow its journey from us to you.

Estimated Delivery Time
The times below are total delivery times, counted from the order date — processing is already included, so there's nothing extra to add on top:

  • United States: 7–11 business days (processing included)
  • Other international destinations: 6–16 business days (processing included)

Please keep in mind: these are estimates, not guaranteed delivery dates. They exclude weekends and public holidays, and depend on the destination and customs.

Order Tracking
Once your package ships, a tracking email will be sent your way — easily keep an eye on your delivery any time via the Track Order link on our site. Need assistance? Reach us anytime at support@heroforcewatches.com.

Customs & Import Taxes
For international orders, your parcel may be subject to customs duties or import taxes set by the destination country. These charges are the recipient's responsibility and are not included in the product price.

Possible Delays
Although we strive to maintain timely deliveries, occasional delays may arise due to unforeseen circumstances (courier issues, customs, weather, or other disruptions outside our control). If so, we'll keep you updated throughout the process.